Each chapter ends with exercises that you can use

to work on real conflicts in your life.

By the end of the book, you will know exactly how to

create solutions to your conflicts so that Everyone Wins!

1. •    Chapter 1: The Rules of the Game
   

1. •     Chapter 2: Give Up Your Need To Be Right, Not Your Needs
   

    

1. •     Chapter 3: Take It Or Leave It Is Not Conflict,
   

                        It’s An Ultimatum

    

1. •     Chapter 4: You Can’t Always Get What You Want,
   

                        But You Can Always Get What You Need

1. •     Chapter 5: To Play Or To Pass: That Is The Question
   

1. •     Chapter 6: With Whom Should I Play The Game?
   

1. •     Chapter 7: Time Out: Plan To Celebrate Everyone Winning
   

1. •     Chapter 8: The Opening Moves
   

1. •     Chapter 9: Time Out: Express Appreciation
   

1. •     Chapter 10: Listening: The “Judo” Of The Conflict Game
   

1. •     Chapter 11: Time Out: Have You Been Fully Understood?
   

1. •     Chapter 12: Bridging: Playing to Collaborate Not Compete
   

     

1. •     Chapter 13: Brainstorming: There Are Many Ways
   

                         For Everyone To Win The Game

1. •    Chapter 14: Choose “Everyone Wins” Solutions
   

1. •    Chapter 15: Celebrate the Victory
   

1. •    Chapter 16: You Must Keep Practicing For Everyone To Win